Privacy Policy

Introduction

This privacy policy explains how Ngoc Anh Ha trading as She Creates Mgmt ("we", "our", "us") collects and processes your personal information. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect the following information:

  • Name

  • Email address

  • Payment information

  • IP addresses

  • Website usage data through cookies and analytics

  • Purchase history

How We Collect Information

We collect information when you:

  • Make a purchase on our website

  • Sign up for our email communications

  • Browse our website

  • Interact with our content

How We Use Your Information

We process your information for the following purposes:

  • Processing your orders and payments

  • Delivering digital products

  • Sending order confirmations

  • Providing customer support

  • Sending marketing emails (with consent)

  • Analyzing website performance

  • Meeting legal obligations

Legal Basis for Processing

We process your data under the following legal bases:

  • Contract fulfillment (for processing orders)

  • Legal obligation (for tax and business records)

  • Legitimate interests (for analytics and security)

  • Consent (for marketing emails)

Third-Party Services

We use the following third-party services:

  • Stripe (payment processing)

  • Google Analytics (website analytics)

  • Beehiiv (email communication)

Each third-party service has its own privacy policy governing how they handle your data.

Data Security

We implement appropriate security measures to protect your personal information. Our payment processing is handled securely by Stripe, which maintains PCI compliance.

International Transfers

While we serve customers globally, we process and store data within the UK/EEA. Our third-party services may process data internationally under appropriate safeguards.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request data portability

  • Withdraw consent for marketing

Data Retention

We retain your information for:

  • Financial records: 7 years (legal requirement)

  • Marketing preferences: until you unsubscribe

  • Analytics data: 26 months

Cookies

Our website uses cookies for:

  • Essential website functionality

  • Analytics and performance tracking

  • Payment processing

Contact Information

For privacy-related queries, contact: Email: ania@shecreatesmgmt.com